Diagnose Pointer/Keyboard & USB Problems

In this section, you’ll be able to quickly and easily diagnose any laptop pointer, keyboard, & USB problems you may be having by simply answering the following yes/no questions to troubleshoot your own laptop pointer, keyboard, & USB  related problems. Please be sure to choose your answer accordingly after reading through each question carefully so that you don’t end up with a misdiagnosis. Also, ignore each number preceeding each question or answer, it is there for us to use if you choose to contact us for a second opinion:

 

 

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